ACM WARRANTY AND TERMS AND CONDITIONS OF SALE
ACM PRODUCT WARRANTY AND LIMITATIONS ON USE
ACM products are covered by the warranty under the following conditions:
DURATION
The duration of the warranty begins on the date of production and is valid for:
• 7 years for tubular motors and units and all mechanical accessories;
• 5 years for electronic control systems, electronic components and mechanisms;
APPLICATION OF THE WARRANTY
The warranty is restricted to the repair or replacement of any products acknowledged by ACM to be defective. No other claims of any kind may be made to ACM. Replaced products shall remain the property of ACM and the customer shall be responsible for all relative transport costs. ACM is not obliged to visit the customer’s premises. The warranty only applies to ACM components and not to the entire structure to which they are installed. In the event of application of the warranty, ACM’s conditions of sale will remain in force and all or any disputes relative to payment conditions or sums indicated in invoices prior to or following the discovery of any defects may not be taken into consideration.
WARRANTY RESTRICTIONS
The warranty is not applicable if:
- The returned product has been dismantled or opened or shows evident signs of damage caused by a collision or other tampering;
- ACM’s assembly and electrical wiring instructions were not followed meticulously;
- The product has been used for purposes other than that for which it was designed (unless expressly
authorised by ACM);
- The product has been used with electrical accessories that have not been approved by the ACM technical office;
- The mechanisms and electrical accessories have been used for purposes other than those for which they were designed.
LIMITATIONS ON USE
ACM products are designed and developed for application to sun protection products for buildings and their closing mechanisms, such as awnings, roller shutters and rolling shutters, which do not require intensive use.
ACM products must be installed in compliance with current standards specific to their application and current electrical standards (CEI standards). |
